Returns

  • Returns are accepted within 30 days of delivery.
  • Return shipping costs are the responsibility of the customer.
  • Refunds are processed within 7–14 working days once your return is received.

Return Conditions

  • Items must be unworn, unwashed, and in original packaging with all tags attached.
  • Hair accessories (clips, scrunchies) are non-returnable for hygiene reasons.
  • Refunds are issued within 7–14 working days of receiving your return.
  • Original shipping fees are non-refundable.

Exchanges
 We don’t offer direct exchanges at this time. If you’d like a different size or style, please return your item for a refund and place a new order.

RegionDelivery TimeCost
UAE1–2 working daysAED 20
Kuwait2-3 working days (Express)AED 75
Saudi Arabia , Oman, Qatar, Bahrain2-3 working days (Express)AED 65
Bahrain4–5 working daysAED 30
Saudi Arabia , Kuwait, Oman4–5 working daysAED 50
RegionReturn WindowCostHow it Works
UAE30 daysFreeRequest a return and our courier will collect from your address.
Kuwait, Oman, Qatar, Bahrain30 daysCustomer pays return shippingShip your return back to us using a tracked courier.